Faith & Fiber Shipping Policy

Thank you for supporting Faith & Fiber. We are committed to carefully preparing and shipping your order so it arrives safely at your doorstep.

Processing Times

Orders are typically processed and shipped on Wednesdays and Fridays, excluding federal holidays. Orders placed after our scheduled shipping days will be processed and shipped on the next available shipping day.

During periods of high order volume, holidays, or special product releases, processing times may be extended. We appreciate your patience as each order is carefully prepared and packaged.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

From time to time, we may offer free shipping promotions, which will be clearly communicated on our website.

Delivery Times

Delivery times vary depending on the shipping method selected and the destination. Estimated delivery dates are provided by the carrier and are not guaranteed.

Faith & Fiber is not responsible for shipping delays caused by weather, carrier disruptions, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Faith & Fiber is not responsible for orders shipped to an incorrect address provided by the customer.

If you realize there is an error in your shipping information, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes can be made once an order has been processed.

Lost, Stolen, or Damaged Packages

Faith & Fiber is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item(s) and packaging. We will work with you to resolve the issue.

Questions

If you have any questions regarding your order or shipping, please contact us and we will be happy to assist you.